1X00097H01模块备件

1X00097H01

j） 负责：能够对自己的行为负责；
k） 促进性：能够通过质量管理协助组织的管理层和员工
系统实现。
4.2.3教育、知识和技能
质量管理体系顾问应具备获得
与拟提供的咨询服务相关的知识和技能。中提供了一个典型示例
附件B。
注：在这种情况下，知识和技能与一般学术能力有关，如语言能力和知识
基础科学和人文学科。
4.2.4与质量管理相关的知识和技能
4.2.4.1相关标准
质量管理体系顾问应能够理解和应用相关国际标准
可能影响组织的标准，例如
-ISO 9000，质量管理体系-基础和词汇，
-ISO 9001，质量管理体系-要求，
-ISO 9004，质量管理体系-性能改进指南，
-ISO 19011，质量和/或环境管理体系审核指南，以及
-参考书目中列出的其他相关国际标准。
此外，顾问应了解咨询所需的其他标准
服务。
注：典型示例包括：
a） 行业特定标准，
b） 测量控制系统标准，
c） 认证标准，
d） 合格评定标准，
e） 产品标准，
f） 可靠性管理标准，以及
g） 与安全方面相关的标准。
质量管理体系顾问还应了解ISO指导文件
作为ISO 9000系列介绍和支持包的一部分开发[16]。
4.2.4.2国家和国际认证/注册和认可系统
质量管理体系顾问应具备以下一般知识：
a） 国家和国际层面的标准化、认证和认可体系，以及
此类系统的认证要求（如ISO/IEC指南62），以及
b） 产品、系统和人员的国家认证过程和程序。
1X00097H01

1X00097H01

j) accountable: able to take responsibility for his/her own actions; k) facilitative: able to assist an organization's management and employees through the quality management system realization. 4.2.3 Education, knowledge and skills Quality management system consultants should have the appropriate education needed to acquire the knowledge and skills relevant for the consulting services to be provided. A typical example is provided in Annex B. NOTE In this context, knowledge and skills are related to generic scholastic ability, such as linguistic ability and knowledge of basic science and humanities. 4.2.4 Knowledge and skills specific to quality management 4.2.4.1 Relevant standards Quality management system consultants should be able to understand and apply relevant International standards that can affect the organization, such as — ISO 9000, Quality management systems — Fundamentals and vocabulary, — ISO 9001, Quality management systems — Requirements, — ISO 9004, Quality management systems — Guidelines for performance improvements, — ISO 19011, Guidelines for quality and/or environmental management systems auditing, and — other relevant International Standards as listed in the Bibliography. In addition, the consultant should have knowledge of other standards that are necessary for the consulting services. NOTE Typical examples include a) sector-specific standards, b) measurement control systems standards, c) accreditation standards, d) conformity assessment standards, e) product standards, f) dependability management standards, and g) standards related to safety aspects. Quality management system consultants should also have knowledge of the ISO guidance documents developed as part of the ISO 9000 family introduction and support package[16]. 4.2.4.2 National and international certification/registration and accreditation systems Quality management system consultants should have general knowledge of a) the standardization, certification and accreditation systems at national and international level, and the requirements for certification for such systems (e.g. ISO/IEC Guide 62), and b) the processes and procedures for national certification of products, systems and personnel.