1X00474G01模块备件

1X00417H04

]ISO 9001，质量管理体系-要求
[2] ISO 9004，质量管理体系-性能改进指南
[3] ISO 10002，质量管理-客户满意度-投诉处理指南
组织
[4] ISO 10005，质量管理体系-质量计划指南
[5] ISO 10006，质量管理体系-项目质量管理指南
[6] ISO 10007，质量管理体系-配置管理指南
[7] ISO 10012，测量管理系统-测量过程和要求
测量设备
[8] ISO/TR 10013，质量管理体系文件指南
[9] ISO/TR 10014，质量经济管理指南
[10] ISO 10015，质量管理-培训指南
[11] ISO/TR 10017，ISO 9001:2000统计技术指南
[12] ISO 19011，质量和/或环境管理体系审核指南
[13] ISO/IEC指南62，机构运行评估和认证/注册的一般要求
质量体系
[14] ISO 9000（手册）的选择和使用
[15] 质量管理原则及其应用指南（小册子）
[16] ISO 9000，介绍和支持包（可从ISO/TC 176官方网站获得
http://isotc176sc2.elysium-ltd.net和http://www.iso.org)
-ISO 9001:2000指南，1.2款“应用”
-ISO 9001:2000文件要求指南
-ISO 9001:2000和ISO 9004:2000中使用的术语指南
-质量管理体系过程方法指南
[17] ISO手册：小型企业ISO 9001-应做什么（来自ISO/TC 17的建议

1X00417H04

1X00417H04
] ISO 9001, Quality management systems — Requirements [2] ISO 9004, Quality management systems — Guidelines for performance improvements [3] ISO 10002, Quality management — Customer satisfaction — Guidelines for complaints handling in organizations [4] ISO 10005, Quality management systems — Guidelines for quality plans [5] ISO 10006, Quality management systems — Guidelines for quality management in projects [6] ISO 10007, Quality management systems — Guidelines for configuration management [7] ISO 10012, Measurement management systems — Requirements for measurement processes and measuring equipment [8] ISO/TR 10013, Guidelines for quality management system documentation [9] ISO/TR 10014, Guidelines for managing the economics of quality [10] ISO 10015, Quality management — Guidelines for training [11] ISO/TR 10017, Guidance on statistical techniques for ISO 9001:2000 [12] ISO 19011, Guidelines for quality and/or environmental management systems auditing [13] ISO/IEC Guide 62, General requirements for bodies operating assessment and certification/registration of quality systems [14] Selection and use of ISO 9000 (brochure) [15] Quality management principles and guidelines on their application (brochure) [16] ISO 9000, Introduction and Support Package (obtainable from the official ISO/TC 176 website http://isotc176sc2.elysium-ltd.net and http://www.iso.org) — Guidance on ISO 9001:2000, subclause 1.2 ‘Application’ — Guidance on the documentation requirements of ISO 9001:2000 — Guidance on the terminology used in ISO 9001:2000 and ISO 9004:2000 — Guidance on the process approach to quality management systems [17] ISO Handbook: ISO 9001 for Small Businesses — What to do (Advice from ISO/TC 17